10 Things to Know Before Having Your Car Repaired

• Never drive a car that could be unsafe because of damages. We will gladly arrange for your car to be towed to our repair facility.
• Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our location and ask that the insurance company come to inspect the car. We work closely with all of the major insurance companies and we keep close communication with insurance companies to advise them of all work and repairs that need to be done to our customer's vehicle.
• As a consumer, it's nice to know that there is no law that requires you get more than one estimate or appraisal on your vehicle. You have the right to get as many comparison estimates as you’d like in order to help you make an informed decision about your collision repair options.
• You have the right to take your vehicle to the collision repair center of your choice. Your insurance company cannot require you to go to a particular shop.  
• Make sure you choose a collision repair center that has the advanced equipment and systems used to remove and reinstall frame, suspension, engine, and drivetrain components as well as provide other essential collision repair services. At Lorensen Auto Body we have the latest equipment and training necessary to repair your car to its exact factory specifications.
• Make sure that the collision repair center offers a warranty. We offer every customer a limited lifetime warranty on all of our repair work.
• Let us help you work with your insurance company. At Lorensen Auto Body we have established positive business relationships with virtually every auto insurance company. Our ability to "cut through the red tape" ensures a smoother, faster repair process.
• Since the average car is in the repair shop for two weeks, ask if the shop can make recommendations for a rental car company and if they can arrange for a replacement rental car to be ready when you drop off your car. At Jon Lorensen's Auto Body Shop we are a proud partner of the local Enterprise Rent-A-Car office and can arrange a rental car for you on the spot or we will take you to their location and help set you up with a rental car.